SpinLynx Casino Terms and Conditions
These Terms and Conditions describe the rules that apply when you use SpinLynx Casino's online casino and sportsbook services. They explain the relationship between us and our users, set out your obligations when accessing the platform, and describe how we manage accounts, payments, promotions and disputes. By using our services you agree to comply with these terms and any account-specific rules published in your account area.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise. You must not allow others to use your login credentials and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, breach of these terms or failure to complete verification checks.
We may apply account limits, including deposit, bet and withdrawal limits. Any limit shown in your account controls or communicated by support forms part of these terms. It is your responsibility to check and manage limits that you set or that we apply.
Eligibility requirements
To use our services you must meet minimum eligibility criteria. You must be of legal age to gamble in the jurisdiction from which you access the site and not be subject to any restrictions that prohibit you from registering. You warrant that the personal information you provide is complete and accurate and that you will update it when necessary.
Acceptable platform use
Use of the platform must be lawful and in line with these terms. You must not use the site for money laundering, fraud, identity theft or any activity intended to exploit system errors. Automated betting bots, collusion or abusive behaviour towards staff are prohibited. We reserve the right to block transactions or activity that appears suspicious or abusive.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that are displayed with each offer. Unless otherwise stated, only one promotion may be active at a time and winnings from bonus play may be subject to wagering, game contribution and maximum bet restrictions. Promotional terms, including minimum deposit, wagering and time limits, apply and take precedence over general descriptions. If any promotion cannot be applied or is abused, we may void the bonus and any associated winnings.
Deposits and withdrawals
Funds deposited into your account must originate from payment methods in your name or otherwise approved by us. We process withdrawals after completion of any required identity, source-of-funds and anti-money-laundering checks. Failure to provide required documents may delay or prevent payouts.
Processing and limits
Processing times, minimums and maximums vary by payment method and are displayed in the cashier. We may return funds to the source used for the deposit and apply temporary holds while we validate transactions. Any applicable fees charged by banks, payment providers or networks are your responsibility where disclosed.
Dispute resolution
If you have a complaint you should contact our support team via the channels in your account. We will acknowledge and investigate complaints promptly and provide a response. If a dispute cannot be resolved directly we may offer independent dispute resolution where available. During any dispute we may suspend account activity while investigations are ongoing.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified by posting revised terms on the site and, where appropriate, by email or account notification. Continued use of the services after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account in accordance with our account closure process.